Customer Relationship Management:

	Advanced Pricing		Customer Self Service		Sales Order Management
	Branch Scripting		PIM Sync		Service Management
	Case Management		Sales Force Automation		Solution Advisor

	Comprehensive CRM software solution: JD Edwards EnterpriseOne CRM provides a solution that includes all of the business processes and associated systems that touch a customer, including billing and delivery.
	Lower total cost of ownership: JD Edwards EnterpriseOne CRM software is easier to install and less expensive to maintain.
	Sales solutions provide a single repository for customer and supply chain information: The EnterpriseOne sales solution includes enhanced applications for sales force automation, sales order entry, mobile sales, and product configuration, enabling companies to respond quickly and accurately to customer inquiries.
	Superior service solutions: JD Edwards EnterpriseOne service solutions, including EnterpriseOne Case Management and EnterpriseOne Service Management, ensure higher levels of customer satisfaction by providing visibility into customer billing and order information.